Info & Booking
Florence is famous for its beautiful green areas, set between the walls of the Florentine palaces: some of them appear as precious flowering niches, others cover numerous acres. Your private guided tour will take you to a selection of the most important private gardens and courtyards of Florence, commissioned by some of the oldest families in the city, who even today continue to look after them with loving care.
In order to protect the privacy of the owners, the names of the gardens will be communicated the day of the tour together with the itinerary, which will be based on the availability of the owners themselves.
INCLUDED:
- Guided tour accompanied by an art historian
- Admission to the private gardens
- Headset for groups of 10 people or more
NOT INCLUDED: Transport is not included, the walking tour will take place in the city center.
Availability:
- From Monday to Saturday, meeting at 9:00 am, departure 9:15 am
- The tour will not take place during the month of August, during the Christmas and Easter holidays and on other religious and national holidays (April 25, May 1, June 2, June 24, November 1, December 8)
Duration: max 3 hours
Meeting Point: in Piazza Pitti, in front of the main entrance to the palace
Languages: Italian, English, French, Spanish
Group Size: minimum 7 - maximum 20
Please Note: Only a moderate amount of stairs are included in the walking tour - however, we suggest wearing comfortable shoes.
Cancellation Policy
- In order to avoid penalties, written communication of cancellation must be received at least 10 working days in advance of the date fixed for the tour.
- For cancellations received from 9 to 7 working days prior to the tour 70% of the total amount will be refunded.
- For cancellations received from 6 to 4 working days prior to the tour 50% of the total amount will be refunded.
- For cancellations received 3 working days prior to the tour there will be no refund.
- If, for any reason, Città Nascosta is forced to cancel the tour, the customer will be refunded only for the amount paid for the tour and Città Nascosta will not be held responsible for any further cost related to the refund.
- Group tours start at the established time. Private tours: the guide will wait no longer than 60 minutes and customers arriving after this time limit will not be refunded. There will be no refunds for customers who lose contact with the guide or fail to complete the tour.
- Any complaints must be made by written communication to Città Nascosta within 10 working days from the tour.
The Private Gardens of Florence
Follow your knowledgeable guide along the garden paths of these secret and yet revealing places, allow yourself to be surprised by the variety of flowers and sculptures that hide in the corners, discover the stories and the varied atmospheres human beings looked for and recreated in their gardens throughout the centuries.
In order to protect the privacy of the owners, the names of the gardens will be communicated the day of the tour together with the itinerary, which will be based on the availability of the owners themselves.
Before You Book
PLEASE NOTE: Immediately after submitting an order, you will receive two email. The first email contains your order summary (this one you receive immediately after placing your order), the second email confirms your successful payment (one business day after placing the order). In order to receive these two emails, please make sure that you enter your email address correctly and check that antispam or antivirus filters do not block emails from our [email protected] address. Users of AOL, Comcast and Sbcglobal.net need to pay special attention to this, please. Vouchers will also be available, one business day after the request, at your dashboard.
IMPORTANT NOTE: The time you select on the order form is your preferred time. The closest available time, which can be anytime during opening hours on the selected date, will be automatically confirmed if your preferred time is no longer available.
Booking Conditions
PLEASE NOTE: This tour is curated by the cultural association "Città Nascosta"
IMPORTANT: Booking will be confirmed as soon as the minimum number of 7 paying participants has been reached. Nevertheless, in order to secure your place, full payment must be made at the time of booking. As soon as the tour has been confirmed a voucher will be sent, which must be exhibited at the meeting point. Should the tour not reach the minimum number of participants and therefore be cancelled, full reimbursement will be made.
BOOKING CONDITIONS:
> To take part in the activities of the Città Nascosta cultural association, it is necessary to become a member of the association. In order to allow us to issue your membership card we will ask your personal data in the order form. Becoming a member of Città Nascosta doesn’t involve any further obligation or engagement, it only relates to the participation in this tour or other activities organized by the association. The cost of the membership card is included in the reservation fee of this tour.
> In case of circumstances beyond the control of Città Nascosta (road conditions, strikes, delays, changes in the opening times of museums or other problems), the tour may be modified or substituted with an alternative service of the same category at any moment. In this case, the price will not be modified and any variation will be proposed and communicated before the departure of the tour.
> Should there be delays entering the museums despite the reservation during the peak tourist season, Città Nascosta and its staff cannot be held responsible.
Cancellation Policy
- In order to avoid penalties, written communication of cancellation must be received at least 10 working days in advance of the date fixed for the tour.
- For cancellations received from 9 to 7 working days prior to the tour 70% of the total amount will be refunded.
- For cancellations received from 6 to 4 working days prior to the tour 50% of the total amount will be refunded.
- For cancellations received 3 working days prior to the tour there will be no refund.
- If, for any reason, Città Nascosta is forced to cancel the tour, the customer will be refunded only for the amount paid for the tour and Città Nascosta will not be held responsible for any further cost related to the refund.
- Group tours start at the established time. Private tours: the guide will wait no longer than 60 minutes and customers arriving after this time limit will not be refunded. There will be no refunds for customers who lose contact with the guide or fail to complete the tour.
- Any complaints must be made by written communication to Città Nascosta within 10 working days from the tour.