Weekend a Firenze S.r.l. guarantees TOTAL consumer
satisfaction for items purchased in our E-mall. If you are not FULLY
satisfied, we want to know.
ATTENTION: Please remember Reservations are NOT included
in this Customer Satisfaction Policy; for the Cancellation Policy of
reservations please click here.
Here's what to do:
1) Within seven days, send notice either via fax (+39 0574 401744) or
via Email
explaining your reasons (change of mind, faulty, breakage, bad quality,
etc...). In the message please indicate if you prefer to exchange the
goods, or receive your money back.
2) Send the goods back to us, insured. You should pay only for the
return shipment and insurance.
3) Within 7 days of receipt of the returned goods we will either return
the replaced goods, if available, or if not, refund the FULL PRICE OF
THE ITEM(S) you are returning, according to your instructions.